Trustindex verifies that the original source of the review is Google. Doggy days of summer couldn't have come at the worst late moment. About 4 days ago we had a power outage which thankfully only lasted about 5 min tops and power returned back... But to our dismay, the AC exterior exhaust fan did not respond.
After days dealing with unseasonally ruthless sticky-furnace air, I called a technician from elsewhere, won't say the company cause my heart aches 😔. So the repair person comes I explain my ordeal (about the outage situation of electrical circuits) and likewise the repair person acknowledged and got to work.. not 5 minutes after observing the exterior exhaust fan, he asks me if someone removed a relay sensor plug cuz that's what's needed to run the exhaust. The technician says he can replace it for $500ish but can't guarantee it'll run.... I was so confused and baffled, and explained again that it was a power outage, and nobody messed with it. I tried to explain maybe it's the circuitry but of course the technician doubetly brushed it off & insisted otherwise. It ended with $120 down the drain and Hot air albeit less humid at this point. So 30mins after no result, I..out of frustration pick up my mobile phone, open maps and just typed AC repair in San Fernando valley. Very first name on top of list with highly praised reviews (now will be the only for me) is nexTgen air& heat. I called them, and a very courteous business-like gentleman heard my explanation. Very sympathetic and kind to let me vent out, and immediately set an appt the next morning to send out John. On time!!! 3 courtesy texts, and arrival call.. on the dot. Technician John greeted me and was very professional very respectful and kind.
I told him about the previous technician and how no results came about, and he Got to work in no time with a sense of nonchalant confidence and cool cat reflexes. John called me right away and showed me the issue. He showed me every nook and cranny of the exhaust fan wiring, and that indeed a relay circuit outlet was missing but was easily bypassable. Without any further details on that, he asked from me a simple assistantance of turning off circuit breaker until he did his algebra mathematics and dust removing. Once he asked me to turn the breaker on, voila ..... Exhaust fan kicked in like a v6 Camry climbing up a 36⁰ slope. He recommended about 2 lbs psi refrigerant to make bigger pipe cooler which I agreed. Price was very fair and super competitive. He also proceeded to clean off dust from the insides of vents and rotors while checking my air filter inside the Central air unit. John definitely knows the ins and outs of not only air and heating, but thermodynamics and mathematical calculations of confusing work. This sounds a bit dumb but John really seems like the last breed of blue-collar family dude business guy. No run around, no bs, just straight to the point. I was expecting a high repair bill but damn the price is unbelievablly competitive!! As if it was still 1997... Really, and the best part ... He knows complicated stuff and thermodynamics and measuresments. It was a true honor to have met an honest technician.. since the late 1990s. Respectful and nonchalantly cool like a cat that knows the labyrinth of the unforgiving alleyways. Thanks will definitely call again 😀
